Privacy Policy

Noor Energy privacy policy – August 2024
Privacy Policy – Noor Energy Pty Ltd

Noor Energy Pty Ltd (Noor Energy) recognises and respects the privacy of all individuals. As an Australian registered company (ACN 678 922 051), Noor Energy is bound by the Privacy Act 1988 as amended by the Privacy Amendment (Enhancing Privacy Protection Act 2012 (the Act) and the 13 Australian Privacy Principles (APPs) contained within the Act. This document sets out the Privacy Policy of Noor Energy relating to the protection of ‘personal or sensitive information’ as defipagened by the Act. All employees, officers, and directors of Noor Energy are required to comply with this Privacy Policy. Information that can identify an individual (or that can be used to reasonably ascertain an individual’s identity) that is collected, held, used, or disclosed by Noor Energy will be protected by the standards outlined in this Policy.

Compliance with the Law

To comply with current Australian laws and deliver on our commitment to privacy, Noor Energy will:

  • Abide by the APPs under the Act in relation to personal or sensitive information;
  • Ensure that this Policy is freely and publicly available to all employees, stakeholders, and any other interested parties to ensure that every person is aware of their requirements to comply with the Policy;
  • Ensure lawful, non-discriminatory, and unobtrusive methods are used to collect personal or sensitive information that is necessary for conducting business;
  • Collect personal or sensitive information only with the individual’s consent;
  • Not disclose personal or sensitive information to an unrelated third party, except with the individual’s consent or where Noor Energy is required to do so by law;
  • Destroy or de-identify personal or sensitive information in a secure manner when there is no further need for the information to be kept by Noor Energy, or when required by law;
  • Ensure only authorised employees who have agreed to maintain confidentiality have access to the information;
  • Take reasonable measures to ensure that the personal or sensitive information stored by Noor Energy is up to date, accurate, and complete;
  • Provide individuals with access to their personal or sensitive information on request and allow the individual to correct the information; and
  • Periodically review and revise this Privacy Policy and related procedures to ensure it remains relevant and in compliance with the law.
Use of Personal or Sensitive Information

Personal or sensitive information is any information that can be used to identify an individual. Noor Energy relies on personal or sensitive information for the effective management of our business, administrative, legal, and corporate obligations. Any personal or sensitive information provided to Noor Energy will be used for the purpose of dealing with your request, enquiry, or application for employment. This may involve disclosing your personal or sensitive information to any of the Noor Energy offices internationally, the subsidiary companies within Noor Energy, or to service providers who assist us in operating our business. These organisations are required to comply with the principles of this Policy.

Collection of Information

Noor Energy collects personal or sensitive information including but not limited to:

  • Official and preferred names, titles, post-nominals, personal awards, address, telephone, e-mail, and facsimile contact details (private and business), date of birth, and next of kin;
  • Qualifications, education and academic history, work experience and skills, previous occupations, previous employer information, areas of practice, and areas of interest;
  • Financial details including bank account information, superannuation details, and tax file number;
  • Contract of employment, resume, and performance reviews; and
  • Government-issued identifiers such as driver’s license number.
How Information is Collected

If reasonable and practicable to do so, personal or sensitive information is collected directly from the individual. Noor Energy aims to standardise the collection of personal or sensitive information through the use of forms; however, it is also often received through email, written notes, telephone conversations, or face-to-face meetings. Information obtained from an independent third party (such as a personal or work reference) is only collected in the event where the required information is not reasonable or practical to collect from the individual personally.

Storage and Security

Noor Energy stores personal or sensitive information both electronically in various formats as well as in physical hard copies. Electronic data is stored on a secure file server, on a secure network sitting behind a firewall with a hardened rule set. Backups of all digital information are taken on the hour, every hour and stored securely offsite within the Perth iX datacentre. Noor Energy employs various measures to ensure the protection of personal or sensitive information. These include, but are not limited to:

  • Restricting access to personal or sensitive information to authorised employees based on their roles, responsibilities, and hierarchy within the company;
  • Educating all employees in the importance of maintaining the confidentiality of protected information;
  • Ensuring that all hard copy information is stored in locked cupboards and restricting access to only authorised employees;
  • Utilising physical security measures such as the use of proximity cards logging access to and from all Noor Energy offices and ensuring that the premises’ are secured with monitored motion detecting alarm systems;
  • Implementing policies and procedures in relation to protecting stored personal or sensitive information that is available for review by all employees;
  • Ensuring that employees correctly follow protocols when handling personal or sensitive information by implementing human resources procedures such as confidentiality policies and email and internet usage guidelines; and
  • Undertaking due diligence with respect to third parties who may have access to personal or sensitive information provided by Noor Energy.
Accessing and Updating Information

Upon request, Noor Energy will provide you with access to your stored personal or sensitive information, unless there is an exception that applies under the APPs. This information will be provided as soon as is reasonably possible within 30 days from the date that the request is lodged. In certain circumstances, access to your personal or sensitive information may be refused.

Complaints and Further Information

If you have a complaint or require further information about how Noor Energy handles personal or sensitive information or privacy issues, please contact Noor Energy’s Privacy Officer by sending an e-mail to info@noorenergy.com.au or phone +61 413 944 612.

Changes to this Privacy Policy

Noor Energy may from time-to-time review and revise this Privacy Policy. We reserve the right to change this Policy at any time, whether in response to changes in Australian law or to shifts in company policy. We will notify you about any future changes by providing the up-to-date version on our website noorenergy.com.au.

Contact Details

Noor Energy Pty Ltd
Perth, WA
P: +61 413 944 612
E: info@noorenergy.com.au
noorenergy.com.au

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